Don’t get caught, avoid SSM fines! Clearly display your company's full registered name and number on your website.

Sep 20, 2024 - Digital Marketing

Running a business comes with numerous responsibilities, and while many companies focus on sales, marketing, and customer service, there are certain legal obligations that should never be ignored. One of these is displaying your registered company name and number on your website. Failure to do so could result in fines from the Companies Commission of Malaysia (SSM). Let’s explore why this requirement is so important and how you can ensure compliance.

It's not something new as it was announced back in 2020, but many businesses are still not aware or have not taken the time to update their information online.

Why Must You Display Your Company Name and Number?

In Malaysia, all businesses registered under the Companies Act 2016 are required to publicly display their registered company name and number on their website, social media accounts and even their online marketplace. This regulation isn’t just an arbitrary rule; it’s a means of protecting consumers and ensuring transparency in business operations. By showcasing your company details, you reassure customers that your business is legitimate and complies with legal standards.

A company registration number is a unique identifier that links to your official registration with SSM. This number is used for tax purposes, regulatory reporting, and any legal proceedings involving your company. Displaying this information helps build trust with potential clients, partners, and regulatory bodies.

Avoiding SSM Fines

Failing to display your company name and number on your website can result in penalties from SSM - up to RM50,000 penalty or 3-year imprisonment, or both. These fines can be a significant financial burden, especially for small businesses. More importantly, non-compliance can damage your business reputation, making it harder for customers to trust you.

In some cases, businesses may be unaware of this requirement or assume it only applies to larger corporations. However, it’s important to note that all registered businesses, regardless of size, are subject to this regulation. Ignorance of the law is not a valid defence when it comes to avoiding fines.

Where Should You Display This Information?

To ensure full compliance and avoid any risk of fines, your registered company name and number should be clearly visible on your website. Here are some recommended places to showcase this information:

Website Footer: The footer is a commonly used area to display legal information. Since it appears on every page of the site, it ensures that the details are always accessible to visitors.
Contact Page: Many businesses include their registered details on their contact page, alongside other key business information such as address, email, and phone number.
‘About Us’ Page: If you have a detailed ‘About Us’ section, this is another appropriate area to include your company registration information.

The example above can be found in our website's footer area.

This example can be found in our website's Contact Us page.

This example can be found in our Facebook Page.

Enhancing Customer Confidence

In today’s digital world, customers are becoming more cautious about where they spend their money. By displaying your company registration number, you offer transparency that can help build customer confidence. This small but significant step can set you apart from competitors who may not be as forthcoming with their legal details.

Additionally, it shows potential partners and collaborators that your business is above board and adheres to legal requirements. This could open doors to new business opportunities, as people are more likely to work with a company that demonstrates credibility and compliance.

How to Ensure Compliance

Ensuring compliance with SSM regulations is simple. If your website doesn’t currently display your company name and number, make it a priority to update it immediately. Here are some quick steps to help you comply:

Check Your Registration: Confirm your company name and registration number with SSM to avoid any errors in the details you display.
Update Your Website: Place your company name and number in a prominent and accessible location, such as the footer or contact page.
Monitor for Changes: If there are any changes to your business registration, such as a change of name or new company number, ensure your website is updated accordingly.
Consult a Professional: If you’re unsure about compliance requirements, consult a legal or business professional to guide you through the process.

Final Thoughts

Displaying your registered company name and number on your website is not just a legal requirement; it’s a simple yet effective way to build trust and enhance your business’s credibility. Avoid unnecessary fines from SSM by ensuring your website complies with this regulation. The benefits go beyond legal compliance—it's a step towards fostering transparency, boosting customer confidence, and growing your business in a responsible and professional manner.

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